Change Management Foundation & Practitioner

Description

Change Management Foundation & Practitioner

Change Management explores how we lead teams of people in organisations undergoing change. Change is all around us. We traditionally tackle it using project or programme management methods such as PRINCE2® or MSP®. These methods help us organise the mechanics of change: strategies, plans, schedules and reports. Nevertheless we also need to consider the human side of change. Organisational sociology helps us make sense of how people respond to change at the individual, local and organisational levels. With understanding comes an ability to cope with, lead and manage change.

Individual Change – We consider how individuals react to change – grouping a wide diversity of ideas into behavioural, cognitive, psychodynamic and humanistic approaches. Explaining the underlying ideas, stripping away the complex jargon and allowing you to consider which ideas have resonance for you.
Team Change – The course thinks about teams in terms of the different types of people and the different roles of teams during change. We build and experiment with powerful tools for assessing the lifecycle and effectiveness of teams.
Organisational Change – Your organisation has a culture. It can be described, and will describe itself in terms of metaphors. We look at familiar descriptions such as the machine and political metaphors. We go on to challenge you with possibly unfamiliar ideas around the organisation as an organism or the organisation in flux and transformation.
Leading Change – As you build your own model of how change happens, you will be ready to look at a wide range of leadership styles, equipping you to understand how others lead change and how you can contribute and lead change.

Successful change is not only about process and technology—it’s about people. Effective change management increases adoption, reduces resistance, and accelerates benefits realisation by aligning stakeholders and enabling teams to transition from current to future ways of working.

• Improve stakeholder alignment and engagement across the change lifecycle
• Increase adoption through structured communication, training, and readiness planning
• Reduce resistance and delivery risk by managing impacts and addressing concerns early
• Embed change sustainably through reinforcement and benefits tracking

Outcome: faster adoption, higher engagement, and change that sticks.

Designed for

• Change managers, project/programme professionals
• HR and OD teams, business analysts,
  transformation leads
• Operational managers supporting adoption.

Learning objectives

The key learning outcomes:

• Analyse the organisational environment, culture and strategic drivers shaping the change initiative
• Interpret and respond constructively to behavioural and emotional reactions to change, reducing disruption and resistance
• Distinguish between legitimate stakeholder concerns and underlying resistance dynamics
• Formulate practical and proportionate responses to credible change-related challenges
• Strengthen collaborative delivery by effectively supporting sponsors, change leaders and change agents
• Design and implement structured stakeholder engagement and communication approaches
• Evaluate change impacts, levels of risk and implementation progress in partnership with colleagues

Pre-requisites

To ensure delegates maximise value from the Change Management course, the following are recommended:

• Experience working in a change environment
• A basic understanding of organisational change
• Familiarity with stakeholder engagement is advantageous
• Familiarity of projects and programmes

What’s Included?

• Accredited Change Management training
• Official Change Management exam(s)
• Official Change Management Study Guide
• Online learning resources with sample exam papers

Exam information

Foundation

• Exam format: Classic multiple-choice, 50 questions
• Exam style: Closed book
• Exam duration: 40 minutes
• Pass mark: 50%
• Delivery: Online exam via remote proctor
• Study modes: Classroom, Live Virtual Classroom

Practitioner

• Objective testing based on a case study scenario
• 5 sections worth 16 marks each
• 40 marks required to pass (out of 80 available) – 50%
• Duration of 2 hours 30 minutes
• Only The APMG Change Management Study Guide is permitted during the exam

Study options

Virtual Classroom, e-Learning, Face to face Classroom, Blended Learning