Change Management
Build organisational change capability that delivers measurable adoption, stakeholder alignment, and sustained benefits.
Our Change Management training equips change and delivery professionals with structured approaches, practical tools, and proven techniques to lead people through change with confidence.
Overview
Change Management explores how we lead teams of people in organisations undergoing change. Change is all around us. We traditionally tackle it using project or programme management methods such as PRINCE2® or MSP®. These methods help us organise the mechanics of change: strategies, plans, schedules and reports. Nevertheless we also need to consider the human side of change. Organisational sociology helps us make sense of how people respond to change at the individual, local and organisational levels. With understanding comes an ability to cope with, lead and manage change.
Individual Change – We consider how individuals react to change – grouping a wide diversity of ideas into behavioural, cognitive, psychodynamic and humanistic approaches. Explaining the underlying ideas, stripping away the complex jargon and allowing you to consider which ideas have resonance for you.
Team Change – The course thinks about teams in terms of the different types of people and the different roles of teams during change. We build and experiment with powerful tools for assessing the lifecycle and effectiveness of teams.
Organisational Change – Your organisation has a culture. It can be described, and will describe itself in terms of metaphors. We look at familiar descriptions such as the machine and political metaphors. We go on to challenge you with possibly unfamiliar ideas around the organisation as an organism or the organisation in flux and transformation.
Leading Change – As you build your own model of how change happens, you will be ready to look at a wide range of leadership styles, equipping you to understand how others lead change and how you can contribute and lead change.
Why Change Management?
Successful change is not only about process and technology—it’s about people. Effective change management increases adoption, reduces resistance, and accelerates benefits realisation by aligning stakeholders and enabling teams to transition from current to future ways of working.
- Improve stakeholder alignment and engagement across the change lifecycle
- Increase adoption through structured communication, training, and readiness planning
- Reduce resistance and delivery risk by managing impacts and addressing concerns early
- Embed change sustainably through reinforcement and benefits tracking
Outcome: faster adoption, higher engagement, and change that sticks.
Why choose PM Academy for Change Management?
PM Academy delivers practitioner-led, business-aligned training focused on practical application and measurable outcomes. Our approach ensures Change Management capability is embedded, not just understood.
- Practitioner-led delivery grounded in real-world experience.
- Strong focus on governance, prioritisation, and value optimisation.
- Flexible virtual and modular learning pathways to reduce disruption.
- Clear alignment between strategy, change initiatives, and business-as-usual.
Learning objectives
The key learning outcomes:
- Analyse the organisational environment, culture and strategic drivers shaping the change initiative
- Interpret and respond constructively to behavioural and emotional reactions to change, reducing disruption and resistance
- Distinguish between legitimate stakeholder concerns and underlying resistance dynamics
- Formulate practical and proportionate responses to credible change-related challenges
- Strengthen collaborative delivery by effectively supporting sponsors, change leaders and change agents
- Design and implement structured stakeholder engagement and communication approaches
- Evaluate change impacts, levels of risk and implementation progress in partnership with colleagues
Training Options
You can choose from the following learning pathways to complete your Change Management study. Expand each pathway below for now information.
Virtual classroom via MS Teams
Delivered to you through MS Teams, this is online classroom training with an accredited trainer. Our 3 and 5 day courses are scheduled to give you a choice of dates. Once you have completed the course you can choose to take your Change Management exam online.
On completing your course booking, you will be sent accredited pre-course materials to assist with your preparation.
Virtual classroom via MS Teams – £1,595 / £2,295 + VAT – Go to booking form
Face to face classroom training
Still the most effective way to learn, these rich communication classroom based courses are held over 3 and 5 days. Courses are scheduled across the UK for individual attendance, or we can come to your offices and train your group.
Once the training has been completed you can choose to take your Change Management exam online.
Face to face classroom training – £2,195 / £2,995 + VAT – Go to booking form
What’s included
- Accredited Change Management training
- Official Change Management exam(s)
- Official Change Management Study Guide
- Online learning resources with sample exam papers
Exam Information
Change Management Foundation Exam
- Exam format: Classic multiple-choice, 50 questions
- Exam style: Closed book
- Exam duration: 40 minutes
- Pass mark: 50%
- Delivery: Online exam via remote proctor
- Study modes: Classroom, Live Virtual Classroom
Change Management Practitioner Exam
Designed for
- Change managers, project/programme professionals
- HR and OD teams, business analysts,
transformation leads - Operational managers supporting adoption.
Pre-requisites
To ensure delegates maximise value from the Change Management course, the following are recommended:
- Experience working in a change environment
- A basic understanding of organisational change
- Familiarity with stakeholder engagement is advantageous
- Familiarity of projects and programmes
Next steps
Ready to take the next step in your project management career?
- Talk to us about in-house or group training
- Choose a learning path and submit your enquiry below